Terms and Conditions

1. Introduction
These Terms and Conditions govern the use of Alectra Solutions’ online store. By using our site or making a purchase, you agree to these terms.

2. Product Information
We offer various automation and security products. All items are subject to availability, and prices are subject to change without notice. We strive to provide accurate descriptions and images, but minor variations may occur.

3. Ordering and Payment
Orders can be placed via our website, and payment must be completed using the methods available at checkout. We reserve the right to refuse or cancel any order, especially if we suspect fraudulent activity.

4. Shipping and Delivery
Products are shipped within South Africa. Estimated delivery times are provided at checkout, but delays may occur. Alectra Solutions is not responsible for any delays due to third-party carriers.

5. Returns and Refunds
We accept returns within 30 days for most products in original, unused condition. Certain products may not be eligible for return, and a restocking fee may apply. Refunds are processed after we receive the returned item.

6. Warranties and Liability
Products may come with a manufacturer's warranty, where applicable. Alectra Solutions disclaims responsibility for any damages arising from misuse or unauthorized modification of products.

7. User Accounts
Users may create an account to streamline their shopping experience. Account holders must keep login information secure. Alectra Solutions is not responsible for unauthorized access due to compromised credentials.

8. Intellectual Property
Content on this site, including images and text, belongs to Alectra Solutions. You may not reproduce, distribute, or modify any material without our prior permission.

9. Limitation of Liability
To the fullest extent permitted by law, Alectra Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

10. Governing Law
These Terms are governed by the laws of South Africa. Any disputes will be resolved in South African courts.

11. Changes to Terms
We reserve the right to update these Terms and Conditions. Continued use of the site after updates indicates acceptance of the revised terms.